0We do not ask for or store your full card number, CVV, or banking password. If online payments are enabled, payment details are handled by the displayed payment provider and we receive transaction identifiers and status.
1. Who we are and scope
6G Clothing is a clothing retailer based in Mangudi, Tamil Nadu, India. This policy applies to this website, customer accounts, purchases, support requests, reviews, and communications with us.
For privacy questions, corrections, erasure requests, or grievances, use the contact details at the end of this policy.
2. Personal data we collect
- Identity and contact data: name, email address, mobile number, and account identifiers.
- Delivery data: recipient name, phone number, and up to three saved delivery addresses.
- Account data: securely hashed password, email-verification and password-reset records, login/security events, and account preferences.
- Transaction data: cart items submitted at checkout, order details, invoice values, payment method/status, transaction reference, delivery tracking, cancellations, returns, and support history.
- Content you provide: reviews, contact-form messages, and other communications.
- Technical data: IP address, browser/device information, session and security logs, and necessary cookie or local-storage data.
We collect data directly from you, automatically when you use the website, and from service providers involved in payment, email, hosting, or delivery.
3. Why we use personal data
- To create and secure your account, verify your email, and respond to password-reset requests.
- To accept, fulfil, deliver, cancel, return, refund, and support orders.
- To send transactional messages such as OTPs, confirmations, invoices, and delivery updates.
- To prevent fraud, misuse, unauthorised access, and security incidents.
- To maintain records required for tax, accounting, consumer protection, and legal compliance.
- To improve products and customer experience using aggregated or appropriately protected information.
- To send marketing only where permitted and to honour opt-out requests.
We process personal data for specified lawful purposes, including providing requested services, complying with law, legitimate uses recognised by applicable law, and consent where consent is required. You may withdraw consent for consent-based processing, subject to legal and contractual consequences.
4. Cookies and browser storage
We use essential session technology to keep you signed in, protect forms, and operate checkout. Guest cart and wishlist choices may be stored temporarily in your browser. When you sign in, those choices are merged into your account and stored securely in our database so they remain available across sessions and supported devices. Blocking essential storage can prevent account or checkout features from working. We do not use browser storage to keep your password or full payment credentials.
5. When data is shared
We may share only the information needed with hosting/database providers, email providers, payment processors when enabled, delivery/courier partners, professional advisers, and authorities where required by law. Providers are expected to use data only for the assigned service and protect it appropriately.
We do not sell personal data. If our business is reorganised or transferred, relevant records may transfer subject to applicable safeguards and notice requirements.
6. Retention, location, and security
We retain information only for as long as needed for the purposes above, dispute handling, fraud prevention, and statutory tax/accounting obligations. Account data may remain while your account is active; order and invoice records may be retained for legally required periods even after an erasure request.
We use access controls, password hashing, encrypted connections where available, CSRF protection, restricted administrative access, backups, and monitoring. No internet system is risk-free; please use a unique password and notify us promptly about suspected misuse. Where a service provider processes data outside India, we use it subject to applicable transfer restrictions and safeguards.
7. Your choices and rights
Subject to applicable law, you may ask for a summary of your personal data and processing, correction or completion of inaccurate data, erasure of data no longer required, withdrawal of consent, and grievance redressal. You may also update profile/address information through My Account and opt out of non-essential marketing.
To protect you, we may verify identity before acting. Some information cannot be deleted immediately where retention is required by law, needed to complete an order, prevent fraud, or resolve a dispute.
8. Children’s privacy
Our store is intended for people capable of entering a valid purchase contract. A person under 18 should use the service only with consent and supervision of a parent or lawful guardian. Please contact us if you believe a child’s data was submitted without appropriate authorisation.
9. Changes to this policy
We may update this policy when our services or legal obligations change. The effective date above will be revised, and material changes will be communicated where required.
10. Privacy contact and grievance
Send your request with your registered email/mobile number and enough detail to identify the issue. Never send passwords, OTPs, or card credentials.
